Shop workers "abused on a daily basis"
11/11/2019A survey of over 4,000 retail staff by shop workers' union Usdaw, found that around two-thirds have experienced verbal abuse, while 41% were threatened by a customer and nearly 5% were assaulted.
Calla Body Worn Cameras
Calla is a small, secure body camera with a front facing screen and cloud based video management software service for people working in healthcare, education and retail.
Studies show that when people can see they are being recorded it can help calm them down and avoid conflict, and that’s just what Calla does by de-escalating situations, reducing disruption and recording an independent account of what happened.
Customer Reviews
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Lindsay Bennett, PMVA Manager - Northamptonshire Healthcare NHS Foundation Trust
Using the footage from the Body Worn Cameras has enormous potential to help us prevent incidents and improve how we respond when they do occur as it is a really powerful way of learning.
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Phill Brown, Head of Risk & Safety for the Society of London Theatre
We have seen in some of the reports from the pilots that people have backed down, calmed down and walked away from situations
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Dr Alex O’Neill-Kerr, Medical Director – Northamptonshire Healthcare NHS Foundation Trust
I would say we’ve had a positive experience and a positive outcome for our patients, and the patients have said so themselves.
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Scott Hayden, Digital Innovation Specialist at Basingstoke College
We've seen the Calla cameras improve teaching and learning in particular by employing them as a tool to capture demonstrations.
Recent News
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80% of shopworkers believe that violence is getting worse
28/10/2019Read more > Share us:USDAW has conducted a consultation with 3,272 retail workers to determine the scope of violence and aggression in retail in 2019.
They found that 80% of staff believe the problem is getting worse, and a staggering 62% of employees have been the victim of verbal or physical abuse.